PCL Advises on Enhanced Digital Work Skills for Sustainable Businesses

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Phillips Consulting (Pcl.) has advised business leaders on the need to enhance employee digital work skills so as to build a workforce that can promote a sustainable business.

The advise was given at a digital learning breakfast roundtable at the Wheatbaker Hotel, Ikoyi, on Wednesday, July 3.

The breakfast roundtable centred around emerging digital trends, the opportunities they provide for business growth, and how companies can successfully incorporate them into their business models.

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According to Rob Taiwo, Managing Director of pcl., the impact of digital technology will continue to be profound, even at the workplace.

Taiwo, who opened the event with his welcome address, shared a story about how a chatbot once helped him resolve a problem with his iPod.

Olufunke Amobi, the country head for human capital at Stanbic IBTC Holdings Plc and the keynote speaker of the event, supported Mr Taiwo’s statements.

She explained that digital trends are volatile and are causing a change in the skills required at the workplace, sometimes leading to retrenchments.

It is now the duty of learning managers to adapt to these changes by upskilling or re-purposing their employees. 

Amobi shared some experiences Stanbic IBTC had while trying to implement Digital Learning at her workplace, and how they handled setbacks.

She advised that organizations should not only give employees opportunities to learn, but should also give room to practice acquired skills.

Paul Ayim (Senior Partner at pcl.) presented a video clip to show how technology was changing learning environments.

He concluded that digital learning is not a game of technology or fanciness; it is more than a race for efficiency and competitive advantage in the marketplace.

Shane Kirwan, the EMEA Director at Skillsoft presented the links between learning and staff turnover rates. According to him, many talented people leave great jobs because they don’t feel like they have room to learn and grow. He urged employers not to be selfish and encourage staff to develop themselves as they grow the company. 

During the panel discussion, Ayim explained the role learners are to play in the Digital Learning age.

He mentioned that workers must anticipate and prepare for a shift that could make them irrelevant in the workplace, and organizations should carry learners along while developing learning systems.

Amobi stated that the HR and IT departments must align with the strategic intent of the organization.

The panelists agreed on the need to make workers more secure about their jobs by proactively mitigating the risk of job loss.

They emphasized the wide skill gaps in the labour market and how it is necessary to invest in building and retaining talent. Amobi concluded by saying “It is no longer a war for talent, it’s a war for digital talent.”